The Repair Order Invoice… don’t leave the dealership after repairs without it.

When you return to the dealership to pick up your vehicle after warranty repairs are completed, the single most important document for your file is the Repair Order Invoice.  This is the copy that shows not only your complaint, but also what the dealer DID relative to your complaint. This is the legal document your attorney uses in the California Lemon Law claim process to prove the details and verification of your repair visit(s).

Review this document before signing it or taking your vehicle!  If the dealer says “we will mail it to you” or “we aren’t done closing it out yet”, then you should consider simply and politely saying “I’ll wait”.  If you leave without it, you may never get one, and this is your only record of the completed warranty  repair visit!  Be extra aware of this on the 3rd or 4th. repair visit for the same complaint.  Our California Lemon Law predicates itself on “repair attempts”. Each invoice generated is legally admissible as a “repair attempt” under our California Lemon Law if the repair takes place at a factory authorized dealer in the state of California.

To identify and have a better understanding of warranty repair order invoices as they relate to your 2021 or newer vehicle for a potential California Lemon Law case, call me – Randy Sottile – the 26 year lemon law auto expert at 858-342-0073.

(Your vehicle is a 2021 to 2027 only, purchased or leased NEW from a dealership in California, or manufactures Certified Pre-Owned only.)